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FREQUENTLY ASKED QUESTIONS

I’m a bit nervous about travelling solo halfway across the world! Will the group help me with this?

Of course you are – anyone would be – and of course we will! We completely understand you because we’ve been you.

One thing about our tours that amazes us the most is how close our travellers get on tour, and how they become one big, tight-knit family at the end.

We have people who were in the same tour group with us a year ago, who are still travelling the world together now! Everyone’s in the same boat, and you will make friends for life.

How to obtain a visa ?


Business Visa A client will receive a copy of invitation letter issued through email within 15 working days But, travelers should submit their application at least 30 days before their estimated date of arrival Upon which the person will apply for visa at nearest Kazakhstan embassy to their home country. Upon receiving visa at the embassy, the person can make flight arrangements to fly directly to Kazakhstan. Tourist Visa A client will receive a copy of electronic visa lssued through email within 15 working days. But, travelers should submit their application at least 30 days before their estimated date of arrival Upon receiving visa the person can make flight arrangements to fly directly to Kazakhstan either in Almaty or Nursultan International Airports, as point of entry.




What are the documents required to apply for a Visa?


TOURIST EVISA

  1. a valid passport with expiry date 6 months after the end of your stay in Kazakhstan and 2 empty pages
  2. 1 passport-size photo
  3. Our Online payment through card or paypal to pay for the visa plus one tour package
BUSINESS VISA
  1. a valid passport with expiry date 6 months after the end of your stay in Kazakhstan and 2 empty pages
  2. a copy of Kazakhstan LOI (iwhich you pay for on the site)
  3. the completed visa application form
  4. 1 passport-size photo
  5. Our Online payment through card or paypal
  6. Money to pay for the visa application fee at embassy ($200)




How to make payment ?


Payment is made online usingl




How long does it take for a visa to be approved?


It takes up to 15 days. Sometiimes, there might be a delay for 5-7 days depending on nationality




What is your Refund and Cancellation policy?


We issue refunds for payments within 15 days of the original product or service date. If the application is rejected by authorities, Kazakhstan Lifestyle reserves the right to refund the initial sum minus 20% transaction fee. Refunds will not be issued in these cases; Once your e-Visa has generated by the Kazakhstan Immigration Department. Once your e-Visa is sent to your provided email. If your application has incorrect details occurred by your mistake.




Can I modify or change details once the application form is successfully filled?


Yes, before submitting it to the immigration department. Once an application is successfully submitted to the immigration, there is no modification permitte




Are there any other expenses I will incur?


Yes if you are applying for a Business visa, you'll need to cover costs of travelling to the nearest Kazkahstan embassy to acquire visa with the aid of the visa support letter. Other costs include $200 visa application fee. No, if you are applying for Tourist visa. You'll just need to fly directly.




Do I need to buy a tour package too?


Yes, it is necessary to buy a tour package




What happens in emergency situations during my trip?


Your safety is the first priority for Kazakhstan lifestyle, in organizing our trips we discuss every detail to make sure that your tour runs smoothly and you will have a wonderful experience with us. Our guides are well trained to deal with emergency situations and we will get you help as quickly as possible. In case of serious illness, we will help you to get proper medical assistance, do everything possible to get you to your homeland and inform your family. To join our tours, you are required to have travel insurance. Please make sure it fully covers medical emergencies including repatriation costs.




How can I extend my visa?


The validity of a visa cannot be extended regardless of its type. You will need to exit and apply for a new visa




How long does my passport have to be valid in order to apply for a Kazakhstan visa?


You must possess a passport valid for travel to Kazakhstan with a validity date at least six months beyond your intended period of stay in the Kazakhstan




I am travelling with my underage child. Is it enough to prepare one set of documents for myself and mention my child’s details in the same application?


Please prepare separate set of documents for each applying person. Even if underage children, where child’s details are indorsed in parent’s passport or he / she has their own passport have to have a separate invitation and set of applicable documents.




What is the best time to visit Kazakhstan?


The best time to visit Kazakhstan is from June to October. The weather is bright and dry with a fresh wind. From mid-April till early June you can enjoy blossom in steppe. Trekking tours are available in summer and autumn. You can enjoy the ski resorts in winter.




Do I need travel insurance?


Yes, travel insurance is compulsory for all our travelers. You may choose an insurance provider of your choice, but make sure it includes cover against personal accidents, medical expenses, death, and emergency repatriation. We recommend a minimum coverage of $100,000 for each category. We strongly advise you that it covers also cancellation, personal liability, curtailment, loss of luggage and personal effects. If you do not know which insurance to take, we recommend this one: www.worldnomads.com




What is included in a tour package?


During a private or group tour, a single visitor is given the following

  1. Airport pick up
  2. Passport registration
  3. A bottle of water & snack
  4. Tour guide-driver & his full costs
  5. Advertised 3-days itinerary
  6. Selected sites entrance fees




Do you provide jobs?


no




Is your service secure and reliable?


Our company has been providing this service since 2012, each year we prolonging our accreditation in the Ministry of Foreign Affairs.So we are very interested that each customer get Kazakhstan visa and recommend our service to his friends and partners.

Also for keeping high level of security our website based on https protocol - all data which we receive are well protected




Is your service trustworthy? (IMPORTANT)


Yes, and it’s ok question when you visit website of company which based in foreign country and you are going to buy something. And this company is not Apple Inc, Ebay or similar.

Here are the arguments that say that we are trusted and reliable company and you can check it by yourself

1. Valid license

2. We use extremely secure payment providers as Stripe (for any types of cards), Apple Pay, Google Pay and Paypal. And by the way they made a strict verification of our company too before they allow to use their service for payments.

3. All your data is protected by respectable internet Security Company




Common mistakes in application form


Most often, our customers make mistakes in the passport number, and sometimes we receive an applications with wrong e-mail. Also check your travel dates - tourist visa can be issued only for 30 days (for example 09.12.2016 - 08.01.2017 - it's 31 days). Carefully double-check all the data in application. The invitation with mistakes can rejected by foreign affairs.




Do you offer discounts?


No, all prices are final prices





Our young tour guide was a energetic man with passion of the country's history... We had enjoyed ourselves..

Kazakhstan is such a lovely country and popular for its beautiful historical sights, mountains, openhearted and hospitable people.

I also recommend our friends and travelers to visit picturesque Charyn Canyon -“Valley of Castles”

CONTACT US

Kazakhstan Lifestyle  provides 24-hour 

emergency assistance

Office Hours 

Monday to Friday 09:00 - 18:00 GMT

Saturday and Sunday Closed

+77017468444 local and overseas
For non-urgent enquiries, visit the contact page

Feedback

To provide feedback on our website or subscription service, email us at clients@kazakhstanlifestyle.com

So, when you have found out all about our services, you can proceed to order your invitations which will ensure you a Kazakhstan visa with 100% guarantee, and we believe that it just what you wanted

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